• Compliance - DNHV and Administration Staff as well as doctors and nurses are committed to conducting business and caring for patients with the highest level of ethics and integrity at all times. This includes but is not limited to a work ethic free from discrimination, retaliation and violence. Moreover, we shall all treat each other, patients and associates with respect. All shall adhere to the highest standards of honesty, transparency, compliance and equity in their day-to-day work and duties, including preserving the confidentiality, privacy and security of all patients and patient-related personal and or health information, as well as DNHV proprietary data.
• Non Discrimination - DNHV and its affiliated medical practices provide equal access to care and do not discriminate against, exclude or treat differently any individual based on their race, color, national origin, disability, religion, marital status, sexual orientation, gender expression, gender identity, age, or status in any other legally protected class. Furthermore we provide our patients with doctors and nurses who are fluent in English and Spanish languages. Because our doctors and nurses provides mobile medical services at patient-specified locations, we don't have a medical office or other facility open to the public. This care delivery model improves access to care for all, including seniors and the disabled, by alleviating the need for the patient to arrange for transportation or confirm adequate access and/or accommodations at the location that the care is delivered.
• Grievance - If you believe that our doctors or nurses has failed to provide you with the correct care or have discriminated against you on the basis of your race, color, national origin, disability, religion, marital status, sexual orientation, gender expression, gender identity, age, or status in any other legally protected class you may file a complaint and email it to: legal@docnursehomevisit.com